Pet Store.
Retail plus services — grooming appointments, memberships, and food club loyalty in one POS.
Built For You, Configured By Us.
Sell products and book services from the same screen, with recurring billing for wash clubs and memberships.
Customer profiles remember every pet by name.
- ★Inventory & barcode managementTrack thousands of SKUs, matrix items by size and color, and manage receiving, counts, and shrink from the same screen your staff already uses.
- ★Gift cards & loyalty built inBranded gift cards and loyalty programs turn one-time shoppers into regulars — set up and running without a separate vendor or extra hardware.
- ★eCommerce sync availableKeep brick-and-mortar and online inventory in lockstep with WooPOS-style sync, so you sell one catalog everywhere without overselling stock.
- ★Multi-location reportingRoll up sales, margin by category, and dead-stock reporting across every store, with per-location user permissions and one consolidated view.
What It’s Really Like To Run A Pet Store.
Pet retail runs on devotion — yours and your customers’. The same dog eats the same food every month, which makes your business beautifully predictable and brutally comparable: the 40-pound bag you sell is one click away on a subscription site. So you compete on what chains can’t ship — nutrition advice at the shelf, a groomer who knows the anxious doodle by name, frequent-buyer programs, maybe self-wash stations and adoption events on Saturdays. Heavy bags, refrigerated raw food, and special-order prescription diets keep the back room interesting.
Payments should support that loyalty, and often they fight it. A frequent-buyer program that lives in a paper punch card can’t compete with an app. Grooming no-shows cost you a fully booked slot because you had no card on file to hold it. Curbside pickup for 40-pound bags means somebody jogging a terminal to a truck. And recurring food orders — your best answer to the subscription sites — need stored cards handled properly, not sticky notes.
A grooming no-show doesn’t cost you one appointment — it costs a slot you turned other clients away from; a card on file changes that math entirely.
Where Payments Hurt
- ★Grooming no-shows with no card on file to hold the appointment
- ★Paper punch-card loyalty can’t compete with subscription apps
- ★Curbside and delivery payments mean hauling terminals to the parking lot
- ★Recurring food orders need secure stored cards, not sticky notes
How Lone Star Fixes It
- ★Clover with built-in loyalty, card-on-file for grooming deposits, and appointment tie-ins
- ★Recurring billing through NMI or Authorize.net for monthly food and prescription-diet orders — your own subscription program, on your own account
- ★SwipeSimple mobile readers for curbside pickups and adoption-event donations
- ★Dual pricing with compliant Texas signage, plus a free statement review — see our retail POS and inventory guide for the full setup
Pet Store Owners Ask Us
Can I hold grooming appointments with a card on file?
Yes — a card-on-file with a disclosed cancellation policy lets you charge a deposit or no-show fee. It’s stored securely by the gateway, not in a drawer, and it reliably cuts no-shows once clients know the policy.
How can my store compete with online pet food subscriptions?
Run your own: recurring billing through NMI or Authorize.net charges the customer monthly and you deliver or hold the bag for pickup. Your price plus your advice, on autopay, beats a warehouse for most loyal customers.
Is dual pricing worth it for a pet store in Texas?
Usually, yes — pet retail tickets are mid-sized and frequent, so the savings recur monthly. Texas allows dual pricing with proper posting, and Lone Star’s Dallas-based team handles signage, terminal programming, and staff training.
Explore Retail
Ready To See It In Action?
Call (214) 838-1818 and a specialist will walk you through the right setup for your business — and ask about up to $5,000 to upgrade your POS.
