Kratom.
Straight-shooting processing for kratom retailers — no surprise shutdowns.
Built For You, Configured By Us.
We work with banks that knowingly accept kratom businesses, so your account isn't one compliance sweep from closure.
Transparent reserves and terms, explained before you sign.
- ★High-risk underwriting expertiseWe board CBD, vape, nutraceutical, credit repair, and travel merchants with acquiring banks that explicitly accept the vertical — so accounts stay open.
- ★Chargeback mitigation toolsPrevention alerts, clear descriptors, and dispute-response support keep your chargeback ratio under the thresholds that get high-risk accounts terminated.
- ★Compliant descriptor setupBilling descriptors and account configuration done right the first time, so customers recognize the charge and your processing doesn't go dark over a miscode.
- ★Stable, long-term processingHonest reserve terms disclosed up front and acquirers who want your business — not a teaser approval that gets swept away in the next compliance review.

What It’s Really Like To Run A Kratom.
You sell a legal botanical in Texas, you test your batches, you label honestly, and you card every customer who looks under thirty. Your regulars know exactly which strain they want and reorder like clockwork. But you operate in a category where the legal map is a patchwork — legal federally and in Texas, banned in a handful of states — so you geo-fence your shipping and keep receipts on everything. It’s a normal retail operation wearing a compliance vest.
The payments side is where it gets ugly. No mainstream processor lists kratom as acceptable, so sellers end up boarded under herbal-supplement or general-retail codes by someone who knew better. It processes fine until a risk analyst reads your product pages, and then the account dies — often with a hold on your recent deposits and no appeal. Some shops have burned through three processors in two years, each shutdown making the next application harder. The product never changed; the boarding was wrong every time.
Kratom is legal in Texas and most states, but it sits on nearly every mainstream processor’s prohibited list — the account only survives if the acquirer accepted the product before you boarded.
Where Payments Hurt
- ★Boarded as “herbal supplements,” then terminated when risk reads the product pages
- ★Deposits held after shutdown, right when you need cash for inventory
- ★Serial processor-hopping that makes each new application look worse
- ★Gateway freezes on online orders shipping near banned-state borders
How Lone Star Fixes It
- ★Boarding with high-risk acquirers whose policies explicitly cover kratom and botanicals — disclosed product list, correct MCC, no surprise reviews — see the high-risk merchant account guide
- ★Reserve and settlement terms in writing before signing, so you know exactly what’s held and when it releases
- ★NMI or Authorize.net gateways with tokenized card-on-file for repeat orders, plus online payment setup that fits shipping restrictions
- ★Chargeback alerts to keep your dispute ratio clean — the number every acquirer watches
Kratom Owners Ask Us
Why do processors keep shutting down my kratom account?
Because the account was almost certainly opened under a category the processor allows — supplements, retail — while kratom itself is on their prohibited list. Termination is automatic once risk notices, no matter how clean your operation is. An acquirer that accepts kratom up front is the only durable fix.
Is it legal for me to take card payments for kratom in Texas?
Yes — kratom is legal in Texas, and taking card payments for it is legal too. The barrier is private processor policy, not law. That’s why placement with the right acquirer matters more than anything else on the application.
What should I have ready to apply?
Product list with labels, your website, expected monthly volume, and any prior processing history — including shutdowns, honestly disclosed. We’re Dallas-based, and we’ll walk the application with you before it goes to underwriting so nothing gets flagged later.
Explore Specialty
Ready To See It In Action?
Call (214) 838-1818 and a specialist will walk you through the right setup for your business — and ask about up to $5,000 to upgrade your POS.
